Before you come

The short version: every tour runs rain or shine, cancellation is free up to 24 hours before the start, children up to 3 come free, and we answer WhatsApp every day from 10:00 to 20:00, Paris time.

Questions we answer every week

Does the tour run in bad weather?

Yes, rain or shine. Only weather that closes a site changes the plan, for instance a storm shutting the Tower: you then choose another date or a full refund.

What do children pay?

On the Eiffel Tower tour there is one price for everyone from 4 years old, because the tickets are pre-booked. On the three walks, children from 4 to 12 pay the child price and adults from 13. Children under 4 come free everywhere.

Are the tickets included?

On the Eiffel Tower tour, yes: the summit ticket is pre-booked for your entry time and your guide has it before you arrive. The three walks are outdoor tours and need no ticket. Interiors (the cathedral, the Louvre, the top of the Arc) are not included.

Is it a skip-the-line tour?

No. The ticket is pre-booked, so you never queue at the ticket office, but everyone goes through the Tower's two security checks. On busy days that means some waiting. Arriving 15 minutes before the start is what keeps the group on time.

How big are the groups?

Up to 20 people, on the Tower tour and on the walks. For your own group, see the private tours.

In which language is the tour?

English, French or Hindi, one language per group. Choose yours when you book; we confirm by email.

Where do we meet?

Eiffel Tower: in front of 3 avenue de Suffren, 75007 Paris, near the bus stop and the Castel café. Métro Bir-Hakeim (line 6) or École Militaire (line 8), RER C Champ de Mars Tour Eiffel. Notre-Dame: the Charlemagne statue on the parvis. Louvre: the obelisk on Place de la Concorde. Arc de Triomphe: the statue of General de Gaulle on Place Clemenceau. It is all on your confirmation email.

How do I recognize the guide?

By the blue and red sign, and a name badge. On the Notre-Dame walk, a beige, blue and red flag.

We are running late. What now?

Write to us on WhatsApp, +33 7 83 29 68 02, as soon as you know. The group waits a few minutes, then has to start; on the Tower tours the security checks leave no margin. A missed start is not refunded.

Is it accessible?

The three walks are flat and work with strollers and wheelchairs. The Eiffel Tower tour is not accessible with wheelchairs, crutches or walkers, though strollers are fine. Write to us and we will answer honestly for your case.

How does cancellation work?

Free up to 24 hours before the start time: 100% refunded, automatically, to the card you paid with. Within 24 hours the booking is due, because the guide and the tickets are committed. Write to us anyway: when we can move you to another slot, we do.

How do I pay?

Online by card (Visa, Mastercard, American Express) through Stripe. The price at checkout is final, taxes included. We never see your card number.

Cancellation, in plain words

Cancel up to 24 hours before your start time and we refund 100%, automatically, to the card you paid with. Within 24 hours the booking is due. If we have to cancel, for weather or a site closure, you choose between another date and a full refund. If you booked the summit and it is closed on the day, the price difference with the 2nd floor ticket is refunded.

The meeting points

Each tour has its own. The address, the start time and the guide's sign are on your confirmation email.

  • Eiffel Tower summit

    3 avenue de Suffren, 75007 Paris

    Bir-Hakeim (métro 6), École Militaire (métro 8), Champ de Mars Tour Eiffel (RER C)

    Open in Google Maps

  • Notre-Dame and the Latin Quarter

    Statue de Charlemagne, parvis de Notre-Dame, 75004 Paris

    Cité (métro 4), Saint-Michel Notre-Dame (métro 4, RER B et C)

    Open in Google Maps

  • Louvre walking tour

    Place de la Concorde, 75008 Paris (near the Obelisk)

    Concorde (métro 1, 8 et 12)

    Open in Google Maps

  • Arc de Triomphe walking tour

    Statue du général de Gaulle, place Clemenceau, 75008 Paris

    Champs-Élysées Clemenceau (métro 1 et 13)

    Open in Google Maps

Write to us

WhatsApp +33 7 83 29 68 02 or parisdivatours@outlook.com, every day from 10:00 to 20:00, Paris time, in English, French or Hindi.

WhatsApp Email

The small print